Shipping policy
thankyou for shopping with Home & Living,watches. We are committed to delivering your Home & Living products, watches, and accessories safely and on time.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a confirmation notification with tracking details (where available).
Delivery Time
Estimated delivery times are:
- Major Cities: 2–4 business days
- Other Cities & Remote Areas: 3–7 business days
Delivery times are estimates and may vary due to weather conditions, public holidays, or courier service delays.
Shipping Charges
- Shipping charges are calculated at checkout based on your delivery location and order value.
- Free shipping promotions, when available, will be clearly displayed on our website.
Order Tracking
After your order is dispatched, you will receive tracking information via email or SMS (where available), allowing you to monitor your shipment.
Delivery Information
Please ensure that your shipping address, phone number, and email address are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.
Cash on Delivery (COD)
Cash on Delivery may be available for eligible locations. Please ensure someone is available to receive and pay for the order at the delivery address.
Failed Delivery
If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, the order may be returned to us. Additional shipping charges may apply if the order needs to be shipped again.
Damaged or Missing Items
If your order arrives damaged or an item is missing, please contact us within 48 hours of delivery. Include your order number and clear photos of the package and product so we can resolve the issue quickly.
International Shipping
International shipping may be available for selected countries. Delivery times, shipping costs, customs duties, taxes, and import fees vary by destination and are the responsibility of the customer unless otherwise stated.
Contact Us
If you have any questions about shipping, delivery, or your order, please contact our customer support team through our Contact Us page. We are always happy to assist you.